from yesterday #airtel has been trending for india in twitter, almost for 19hrs it kept trending, once in a while i have seen so many tweets about #airtel and #airtelsucks about the bad services, but yesterday it got sparked from @vijayanands tweet about the unrealistic bill they received and irresponsible response they received and it went on and on with retweeting and quote tweeting and people kept adding their own complaints, i should accept this shamelessly i have been watching for every hour and reading almost all the tweets with #airtel. so i can tell you confidently 95% of the #airtel tweets are negative comments.

If you want to know my personal experience with airtel, click here.

Ok, actual point of this blog post is, will these negative trending tweets impact stock prices?

My answer is YES!

simply put, buying a stock is investing on company’s future and current situation.

what these negative tweet trend can do?
1. stop their potential new customers
2. motivate existing customer give-up service

any business survives only when they have customers (b2b or b2c) to serve

more customer – more success
less customer – less success
declining customer – declining success
increasing customer – increasing success

when a company is loosing customers, their future is very dim without proper counter action to stop it, as we know stock is about investing in companies future and current condition, investor will think twice before investing.

Between as of now 11AM, 23 November 2011, Airtel stock is featured in NSE as top loser.